Shipping policy
Shipping Policy
Processing Time:
Orders are processed within 1 to 3 business days. Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery:
We currently ship within Australia. Shipping rates are calculated at checkout based on your location and order size.
Standard Shipping: 3 to 5 business days
Express Shipping: 1 to 2 business days
Order Tracking:
Once your order has shipped, you'll receive a confirmation email with tracking details.
Lost or Damaged Orders:
If your order arrives damaged or goes missing, please contact us at admin@scarbswa.com.au within 5 days of the expected delivery date.